Launch Your IT Support Career With PC Pro
PC Pro is your comprehensive solution for mastering the skills and knowledge needed for professional development. Designed to immerse learners in the world of PC maintenance, troubleshooting, and repair, this online learning courseware combines interactive tools with engaging content, making training both effective and affordable.
Key Skills for IT Support Professionals
Broad-Based Curriculum
IT support, hardware, operating systems, networking, cloud, virtualization, security, and troubleshooting.
Learn Valuable Skills
Interactive, hands-on learning experiences that cover a wide range of PC maintenance, trouble-shooting, and repair skills.Foundational Skills Development
Foundational skills training and career advancement as a Desktop Support Specialist, IT Support Specialist, Help Desk Technician, Computer Support Specialist.
PC Pro - Launch Your IT Support Career
Course Outline:
1.0 COURSE INTRODUCTION
1.1 Course Introduction
2.0 PC TECHNICIAN RESPONSIBILITIES
2.1 Protection and Safety
2.3 Professionalism
2.6 PC and Networking Tools
3.0 HARDWARE
3.1 Network Media
3.3 Cases and Motherboards
3.5 Memory
3.8 BIOS/UEFI
3.9 Processors
3.11 Video and Expansion Cards
4.0 OPERATING SYSTEMS BASICS
4.1 Operating System
4.2 Windows Basics
4.4 macOS Basics
5.0 STORAGE
5.1 Storage Devices
5.2 SATA
5.5 File Systems
6.0 SYSTEM IMPLEMENTATION
6.2 Windows Installation
6.3 Cloud Computing
7.0 SYSTEM MANAGEMENT 1
7.1 Windows System Tools
7.2 Windows Settings
7.4 Windows Application Management
8.0 SYSTEM MANAGEMENT 2
8.1 Active Directory
8.2 Users and Groups
9.0 FILE MANAGEMENT
9.1 Manage Files on Windows
9.2 NTFS and Share Permissions
10.0 PERIPHERAL DEVICES
10.2 Display Devices
10.3 Display, Video, and Projector Troubleshooting
11.0 NETWORKING
11.1 Networking Overview
11.2 Networking Ports and Protocols
11.5 Wireless Networking
12.0 MOBILE DEVICES
12.1 Laptops
12.2 Mobile Device Displays and Components
12.3 Laptop Power Management
12.4 Mobile Devices
13.0 PRINTING
13.1 Printer Overview
13.3 Printer Types and Components
14.0 SECURITY
14.1 Security Best Practices
14.3 Physical Security
14.5 Social Engineering Attacks
14.7 Malware Protection
14.8 Firewalls
14.9 Proxy Servers
A.0 TESTOUT PC PRO - PRACTICE EXAMS
A.1 Prepare for TestOut PC Pro Certification
A.2 TestOut PC Pro Exam Domain Review
COMPTIA A+ CORE 1 (220-1101) - PRACTICE EXAMS
B.1 Prepare for CompTIA A+ Core 1 (220-1101) Certification
B.2 CompTIA A+ Core 1 (220-1101) Domain Review (20 Questions)
B.3 CompTIA A+ Core 1 (220-1101) Domain Review (All Questions)
C.0 COMPTIA A+ CORE 2 (220-1102) - PRACTICE EXAMS
C.1 Prepare for CompTIA A+ Core 2 (220-1102) Certification
C.2 CompTIA A+ Core 2 (220-1102) Domain Review (20 Questions)
C.3 CompTIA A+ Core 2 (220-1102) Domain Review (All Questions)